At Lexur Decor, we are committed to delivering your orders safely, securely, and on time. Please review the following shipping information before placing your order.
Delivery Across Pakistan
We currently offer delivery across Pakistan, including major cities and most remote areas.
Order Processing
- Orders are usually processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- For certain products, processing may take longer due to availability or special handling requirements.
Delivery Time
Once your order has been dispatched, the estimated delivery time is:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout based on your order and delivery location.
From time to time, Lexur Decor may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been dispatched, you may receive a confirmation message containing your tracking details, where applicable.
You can use the tracking information to follow the progress of your shipment.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations.
For certain high-value, large, or special orders, an advance payment may be required before the order is processed. Our team will contact you if this applies to your order.
Damaged or Incorrect Orders
We carefully pack every order to minimize the risk of damage during transportation.
If your order arrives damaged, defective, or you receive an incorrect item:
- Contact us as soon as possible after delivery.
- Provide clear photos/videos of the product and packaging.
- Keep the original packaging until the issue has been resolved.
After reviewing the issue, we will determine the appropriate solution, which may include a replacement or other resolution in accordance with our return policy.
Delivery Issues
Please ensure that your delivery address and contact information are accurate when placing your order.
If a delivery cannot be completed because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.
Delays
While we do our best to deliver orders within the estimated timeframe, delays can occasionally occur due to courier issues, weather conditions, public holidays, peak shopping periods, or circumstances beyond our control.
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding your order or delivery, please contact the Lexur Decor customer support team through the contact details provided on our website.
Lexur Decor — Elegance Meets Home
